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| IBM Case Study: Verizon keeps customer service... |
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| Written by Robby Ivanovitch | |
| Friday, 25 May 2007 | |
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IBM Case Study: Verizon keeps customer service high with a resilient, flexible information infrastructure from IBM (.pdf) Full title: IBM Case Study: Verizon keeps customer service high with a resilient, flexible information infrastructure from IBM (.pdf)
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